Privacy policy

1. Information We Collect

We may collect and process the following types of personal data:

• Identity Data: Name, username, and other identifiers.
• Contact Data: Email address, phone number, and postal address.
• Payment Data: Credit/debit card information and billing address when you make a purchase.
• Technical Data:** IP address, browser type, operating system, and other device information.
• Usage Data: Information about how you use our website and services.
• Marketing and Communications Data:Your preferences in receiving marketing from us. 

2. Purpose of Data Processing

We process your personal data for the following purposes: 

• To provide and manage our services: Including processing orders, managing your account, and responding to your inquiries.
• To communicate with you: Sending you updates, notifications, and marketing communications with your consent.
• To improve our website: Analyzing usage patterns to enhance user experience and functionality.
• To comply with legal obligations: Ensuring compliance with applicable laws and regulations. 

3. Legal Basis for Processing Personal Data 

We will only use your personal data when the law allows us to. The legal bases include: 

• Consent: When you have given us explicit consent to process your personal data for specific purposes.
• Contractual Necessity: When processing is necessary for the performance of a contract with you.
• Legal Obligation: When we need to comply with a legal or regulatory obligation.
• Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests. 

4. Data Sharing and Disclosure 

We may share your personal data with:

• Service Providers: Third-party vendors who provide services on our behalf (e.g., payment processors, delivery services).
• Compliance Authorities: Law enforcement or regulatory authorities when required by law.
• Business Transfers: In connection with any merger, sale of company assets, or other business transaction. 

We ensure that any third parties we share your data with comply with GDPR and provide adequate safeguards for your personal information. 

5. Data Retention 

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your data is no longer necessary, we will securely delete or anonymize it. 

6. Your Rights  

Under the GDPR, you have the following rights concerning your personal data:

• Right to Access: Request access to the personal data we hold about you.
• Right to Rectification: Request correction of any inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data when it is no longer necessary.
• Right to Restrict Processing: Request to restrict the processing of your personal data.
• Right to Data Portability: Request transfer of your personal data to another organization, or to you, in a structured, commonly used, and machine-readable format.
• Right to Object: Object to the processing of your personal data in certain circumstances. 

To exercise any of these rights, please contact us using the contact details provided below. 

7. Security of Your Personal Data 

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security. 

8. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.  

9. Contact Us 

If you have any questions about this Privacy Policy or our data practices, please contact us at: 

PoopingTea® Corporation
Email: hello@poopingtea.com
Address: 15542 Columbia Avenue, White Rock, V4B1K4, Canada
Phone: 1-833-Poop-Tea  

Thank you for choosing PoopingTea® Corporation. Your privacy is important to us!